This Privacy Policy explains what personal data luky91 collects from registered players, how it is used, who it may be shared with, and how you can manage or request changes to your data at any time.
At luky91, we take the privacy of our players seriously. When you register an account, deposit funds, place bets or use any part of the luky91 platform, you share certain personal information with us. This policy explains clearly what that information is, why we need it, how we protect it and what control you have over it.
This Privacy Policy applies to all users of the luky91 platform, including visitors to the website who have not yet registered. By using luky91 or registering an account, you acknowledge that you have read and understood this policy. If anything is unclear, please contact support via live chat before continuing to use the platform.
luky91 is an online gaming and sports betting platform operating at luky91.fun and designed primarily for adult players in Pakistan. As the operator of this platform, luky91 is the data controller — meaning we determine why and how your personal data is processed.
We collect only the data that is genuinely necessary to operate the platform, process PKR transactions, verify player identities, prevent fraud and fulfil our responsibilities around responsible gaming. We do not collect data for the sake of it, and we do not sell your personal information to unrelated third parties for marketing purposes.
In plain terms: Your data is used to run your account, process your deposits and withdrawals, keep the platform secure, and where you have opted in, to send you relevant promotional information. Nothing more.
The personal data we collect from luky91 users falls into the following categories:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration & verification |
| Contact Data | Email address, mobile number, city/province | Registration |
| Payment Data | JazzCash / Easypaisa account reference, bank account details, card information (tokenised) | First deposit onwards |
| Activity Data | Bets placed, games played, deposits, withdrawals, bonus usage, session times | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Each visit / session |
| Communications Data | Support chat records, email correspondence, feedback | When you contact support |
We do not collect sensitive personal data such as health records, religious beliefs, political opinions or biometric data beyond what is required for identity verification purposes.
luky91 collects personal data through three main channels:
Information you provide directly — during registration, identity verification, when making a deposit or withdrawal, when contacting support, or when updating your account details. This is the primary source of your personal data on luky91.
Technical data collected automatically when you access the platform, including your IP address, device identifiers, browser type and session activity. This data is collected through standard server logging and, where applicable, cookies and similar technologies described in Section 7.
In some cases, luky91 may receive data from third-party service providers — for example, identity verification services used to confirm the authenticity of documents submitted during the verification process, or payment processors confirming the status of transactions. Data received from third parties is handled in accordance with this policy.
luky91 uses personal data for the following purposes:
You can opt out of marketing communications at any time by updating your notification preferences in account settings or contacting support. Opting out of marketing will not affect transactional communications about your account, deposits, withdrawals or security.
When you make deposits or withdraw PKR on luky91, payment data is processed through certified payment processors. Full card numbers are never stored on luky91 servers — card payment details are tokenised by the payment processor, and only a masked reference is retained for your transaction records.
JazzCash and Easypaisa transactions involve your registered mobile wallet account number. Raast and bank transfer transactions involve your bank account details. These references are stored securely and used only for processing your transactions and verifying that deposits and withdrawals are made to and from accounts in your own name.
luky91 maintains records of financial transactions as required for anti-money laundering compliance purposes. This includes records of deposits, withdrawals and significant activity patterns. These records are handled confidentially and are not shared except where required by applicable law.
The luky91 website uses cookies and similar technologies to provide a functional and personalised platform experience. Cookies are small data files stored on your device when you visit the site.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the luky91 platform normally.
luky91 applies technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. These measures include:
While luky91 maintains strong security measures, no online platform can guarantee absolute security. You should also take steps to protect your own account — use a strong, unique password and do not share your login credentials with anyone.
In the event of a data breach that is likely to result in a risk to your rights, luky91 will notify affected users promptly in accordance with applicable data protection obligations.
luky91 retains personal data for as long as your account is active, plus an additional period as required to fulfil legal and regulatory obligations. Specific retention periods are as follows:
When data is no longer required and the retention period has expired, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
As a luky91 player, you have rights regarding your personal data. These can be exercised by contacting our support team through live chat or the contact details in Section 13.
You can request a copy of the personal data luky91 holds about you. We will provide this within a reasonable timeframe after verifying your identity.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Update basic contact details directly in your account settings, or contact support for identity data corrections.
You may request deletion of your personal data in certain circumstances — for example, if you close your account and the data is no longer needed. Note that legal retention obligations may require us to retain some data even after a deletion request.
You can opt out of marketing communications at any time. This will not affect your ability to use the platform or receive important account notifications.
You may request your personal data in a structured, machine-readable format where technically feasible.
The luky91 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step before withdrawals can be processed, and may also be triggered at registration or at any point during account use.
If luky91 identifies that an account has been registered by a person under 18, that account will be immediately closed. Any data collected in connection with a minor's account will be deleted, and no deposits or winnings will be returned. If you believe a person under 18 is using the platform, please contact support immediately.
luky91 may update this Privacy Policy from time to time to reflect changes in how we handle data, changes in the platform's operations, or updates to applicable data protection requirements. When changes are made, the updated policy will be published on this page with a revised effective date.
For significant changes that materially affect how your data is used, luky91 will notify registered users via their email address on file. Continuing to use the platform after a policy update constitutes acceptance of the revised policy. We recommend checking this page periodically, particularly if you are a regular user of the platform.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with the luky91 support team.
The fastest way to reach us is through the live chat feature available in your account dashboard, which is staffed 24 hours a day, seven days a week. For written queries, you can also reach us at:
Email: [email protected] | Response time: within 24 hours
When contacting us about a data request, please include your registered account email address and a brief description of your request. We may need to verify your identity before processing the request.
Six practical commitments that define how luky91 handles Pakistani player data — beyond the legal language of the policy above.
Every page load, login, deposit and withdrawal on luky91 uses SSL/TLS encryption. Data moving between your device and our servers is protected in transit, whether you are on mobile data, home broadband or a Wi-Fi connection.
Your personal information — including your name, CNIC details, payment methods and activity on the platform — is never sold to third parties. Data is shared only with service providers who need it to deliver a specific function to you as a luky91 player.
Full card numbers are never stored on luky91 infrastructure. Card data is tokenised at the payment processor level. JazzCash and Easypaisa wallet references are stored only as masked identifiers — protecting your financial data even in the unlikely event of a breach.
luky91 collects only the data genuinely needed to operate your account, process PKR transactions and keep the platform secure. We do not collect irrelevant data, and we periodically review what we hold to remove anything that is no longer necessary.
If you have opted into promotional communications — bonus notifications, PSL offers, platform news — you can opt out at any time through account settings. Marketing opt-out is processed immediately and does not affect your access to the platform or your account functionality.
Access, correction, deletion, portability and objection rights are not just listed here for appearance — they can be exercised by contacting the luky91 support team via live chat. Data access requests are processed within a reasonable timeframe after identity verification.
Register your luky91 account, deposit in PKR via JazzCash or Easypaisa and start betting on cricket, PSL and casino games — with full confidence in how your data is handled.